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and skills on management with changes; and 3.9 The applying of Public Sector

preparation with readiness and inspiration made to Management Quality Award (PMQA) to
cope with changes in constructive ways; and (ii) a develop and ensure the effectiveness
training curriculum for “competent officers” with more and efficiency of duties carried out:
corresponding to practical skills and obligations of the The NHRCT had applied the Public Sector
NHRCT. These all curricula were made contextualizing Management Quality Award (PMQA) to be a tool

with target groups and the Commisison for ensuring for monitoring and analyzing the management of
of effectiveness and efficiency of services provided. work with standard development for effectiveness
and in alignment with the criteria and means

2) The personnel development with increase of of good governance, corresponding to 11 core
knowledge, skills and competencies in various aspects values, as: (i) visionary leadership ; (ii) customer
corresponding to necessities and requirements for drive excellence; (iii) organization and personal
ensuring of effectiveness and efficiency of services learning; (iv) valuing employees and partners;
provided, e.g. a curriculum on human rights and issues (v) agility; (vi) focus on future; (vii) managing for

relating to trade laws and other relevant investment; innovation; (viii) management by fact; (ix) social
a curriculum on Business and Human Rights with responsibility; (x) focus on results and creating
investigation and prevention of corruption for value; and (xi) system perspective.

sustainable development; and a training curriculum
on “Awakening Powers with Achievement made”that 4. Challenges, Obstacles and
consisting of three training modules, as: (i) knowledge Recommendations
and skills on applying of information technology For the undertaking of duties and powers of
to support the operations; (ii) management with the NHRCT, in pursuit of Section 247, Constitution

driving-up of organization to achievement; and (iii) of the Kingdom of Thailand, B.E. 2560 (2017)
inspiration made towards work carried out. and the Organic Act on National Human Rights
Commission, B.E. 2560 (2017), challenges,

3) The personnel development through services obstacles and recommendations could be
of other organizations providing training programs with summarized as follows:
capacity-building and networking among organizations
for supporting the further operations, including the 4.1 Challenges and Obstacles
training programs with preparation for promotion of 4.1.1 On budget allocation in alignment with

career path. In fiscal year 2019, 76 staff members were the duties and powers exercised with tasks
supported to attend 60 training programs/curricula delivered for the enhancement of all sectors
conducted by other organizations. in the society to have human rights awareness:

Constitution of the Kingdom of Thailand, B.E. 2560
(2017), Section 247 (5) together with the Organic
Act on the National Human Rights Commission,
B.E. 2560 (2017), Article 26 (5) authorize the NHRCT
to hold duties and powers for the enhancement