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53. Recommendation: The government should develop a database of

persons with disabilities for the purpose of providing services to them

without having to issue an identity card to avoid stigmatization. The DEP

may collect information from various agencies at which persons with

disabilities come to request for services to create a database and then link

that database back to agencies and organizations providing services to

persons with disabilities. At the same time, the government should ensure

that persons with disabilities or their parents know about their rights and

services available to them as provided for by the law.

54. Persons with different types of disability have problems receiving

services at hospitals. Wheelchair users cannot access certain hospitals

because the ramp slopes are too steep. Some women with disabilities are

discriminated against as they do not receive equal treatment for baby

delivery. Some hospitals have queuing system with only information

display which is not accessible to visually impaired persons, while others

use call system with no display which is not accessible to the hearing

impaired. There is the case of a person with disability who was asked to

wait until all the other patients had been served before he could see the

doctor. Hearing impaired persons have problems acquiring a sign language

interpreter when they have to go to the hospital urgently because an

interpreter has to be reserved well in advance. Without an interpreter,

hearing impaired persons are faced with communication problems at the

hospital.

55. Recommendation: Hospitals should use queuing system that have

both display and call announcement so that it is accessible to both

visually and hearing impaired persons. Public hospitals should have an