Page 30 - รายงานฉบับสมบูรณ์โครงการศึกษาวิจัยเพื่อจัดทำข้อเสนอแนะนโยบายหรือมาตรการเพื่อคุ้มครองและส่งเสริมสิทธิของผู้สูงอายุ: กรณีการเลือกปฏิบัติในผู้สูงอายุ

xxiv | รายงานวิจัยฉบับสมบูรณ์ (Final Report)

provided by the private sector. No respondents replied that they utilized the services
provided by the NPOs.
3. The justice process dimension: Less than half of the respondents utilized the

law services provided by the government. Almost all of the respondents never utilized the
law services provided by the private sector, and none using the services provided by NGOs.
In sum, the proportion of the respondents who utilized the law services is the
lowest among the 3 service dimensions.

4. When utilizing the services, people whom the respondents asked for company
were mostly themselves, followed by their children and spouse, respectively.
5. The 3 most obstacles in utilizing the services provided by the government
were first, complicated process/procedures; second, the fear from the respondents in

utilizing the services; and third, the inconvenience to travel to the service sites. For the
access to the services provided by the private sector, the first obstacle was the high service
cost, the second was the fear from the respondents, and the third was the complicated
process/procedures

(3) To acknowledge the 12 rights of the older persons specified in the National
Older Persons Act: Most of the respondents and all aged groups acknowledged the rights on
the health and quality of life (i.e., 1. The right to the fast and convenient medical and public
health services and 2. The right to the funeral assistance), followed by the rights on

economic and social services (i.e., 1. The right to monthly living allowance ; 2. The right to
self-development and participation in social activities and net-working ; 3. The right to
convenient infrastructure and safety inside the buildings, places, and vehicles; 4. The right to
transportation fee assistance; 5. The rights to be exempted from entrance fees of the public

museum or parks; 6. The rights to appropriate job and job training; 7. The right to education,
religions, information useful for living; and 8. The right to provision of housing, food, clothes
as necessary). However, the rights that most respondents did not acknowledge was the rights
on justice process (i.e., 1. The right to assistance for the older persons who were abused or

taken advantages, or neglected, and 2. The right to advise, suggestion, or solvent of family
problems).
5) The protection of the rights of older persons under the law, policies, and measures
in Thailand: Older persons are entitled to human rights and freedoms under the UN

Universal Declaration of Human Rights and the Thailand Declaration of Older Persons as well
as the Constitution of the Kingdom of Thailand and the National Older Person Act. The Thai